You need to know who your competition is and what websites they own and operate. Many of your competitors will have multiple websites, this is the new thing out there. They focus each website on a division of their business. Make sure you review each and every website that they have in detail.

Not only review their products and services, but also the USP (Unique Selling Proposition), and find out how you can effectively compete on the web. Don’t expect your web design company to do this for you unless you are willing to pay them to do it. In almost every case, the business owner, is the ideal person to be reviewing their competitors websites. Take notes when you are reviewing the site, this way you can refer to the notes when you begin making changes to your site(s).

Do not be afraid to act upon your notes and have your web design company make changes to your site to effectively compete. Be sure to have a clear discussion with the company to make certain that they understand the intention of the change and can also review the competitor site to see how they are handleing the back code portion for you to compete naturally in the search engines.

Many studies have been done regarding submission forms. It’s been proven that 3 data collection fields are ok, however when you go to the 4th field, the ratio of completed forms drops by over 50%. This is a key determining factor in how many fields your form should be.

In almost every case, you are going to be calling your prospect anyway, so why should you make it more difficult for them to get information or get you to call. Just get their name, phone number and email. That is sufficient. Then follow up with them as you normally would. I would rather call many people and find out more information, with the prospect that I will get the business, than call less than half of those people because I lost the opportunity to contact others due to a lengthy estimate request form.

Remember that people are busy and they really don’t want to fill out lengthly forms on websites. They also have some anxiety over having to fill out the form a second time if it doesn’t work right the first time.